Desktop Engineer Lead

In by

  • Location: Purchase, NY
  • Type: Contract
  • Job #8250

Job Type: Contract   
Expectation: Onsite

Job Responsibilities:

  • Partner with the security team to implement security policies and ensure all critical vulnerabilities are patched in a timely manner and all devices are compliant with policies.
  • Act as an end user advocate to ensure the endpoints maintain high performance and ease of use. Maintain inventory and reporting of all end user computing assets.
  • Provide Tier III support and troubleshooting for complex end user computing issues escalated from the Helpdesk.
  • Be the go-to technical resource and mentor for system administrators and Backline IT team.
  • Develop and maintain documentation for our team, backline IT team processes as well as end user facing IT Tasks.


  • Excellent written and oral Communication
  • Comfortable talking to and working with C-Level executives
  • Experience with monitoring and automation tools like Nexthink, Big Panda, Nagios, SolarWinds, etc.
  • Experience troubleshooting Endpoint Policies (Windows GPOs, Registry Settings, OSX Configuration Profiles or scripts).
  • Working knowledge of essential security and networking concepts.
  • Proven experience and track record troubleshooting complex Mac and/or Windows problems in an enterprise environment.
  • IOS/IPAD OS troubleshooting experience
  • Airwatch or other MDM Experience
  • JAMF or other Mac OS management tool experience
  • Maintain a professional manner for C-Level users

One or more of the following certifications preferred:

  • Certified Casper Administrator (CCA), Certified Casper Expert (CCE), Certified JSS Administrator (CJA), Puppet Professional, Cisco Certified Network Associate (CCNA), IBM Certified Specialist.


  • BA/BS degree in Information Systems, Computer Science or equivalent degree/experience in a related field. 8+ years of experience with JAMF Casper Suite or equivalent experience on a similar endpoint management platform.

Work Requirements: 

  • This is a contract opportunity with optional benefits including medical/dental/vision, 401(k), life insurance, etc.
  • We can facilitate W2 and corp-to-corp (C2C) consultants. For our W2 consultants, we offer a great benefits package that includes medical/dental/vision benefits, 401(k) with company matching, and life insurance.

About us:
Established in 1998, Ntelicor provides hard to find IT talent and flexible staffing and IT solutions to Fortune 50 and companies of all sizes. We dedicate ourselves to our clients’ unique needs and rapidly and efficiently deploy our specialists and solutions. As our team continues to grow, we look forward to providing our clients and our people with extraordinary value and service for years to come.

This job not for you? Refer your friends! If we hire a candidate you refer, you can earn up to $1,000 per referral. 


Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!