Business Intelligence Support Specialist

In by

  • Location: Atlanta, GA
  • Type: Perm
  • Job #8658

Job Type: Perm   
Expectation: Remote

Work Requirements: 
Due to client requirements, applicants must be willing and able to work on a W2 basis. For our W2 consultants, we offer a great benefits package that includes medical/dental/vision benefits, 401(k) with company matching, and life insurance.

Support Activities (75%):

  • Create process and have accountability for ensuring daily data accuracy across all data sources, data lake and the curated data warehouse.
  • Create process and have accountability for ensuring daily reporting accuracy across all dashboards and reports.
  • Create and maintain checklists and procedures for support activities.
  • Monitor the Business Intelligence environment including ETL Jobs, Data Refreshes, etc.
  • Act as 1st level support for problem identification and business user questions. Ensure Business users are updated and informed on status of support items.
  • Manage the support ticket queue including ticket prioritization, logging, etc.
  • Create documentation on ticket resolution and root cause analysis.

Development Activities (25%):

  • Modify and create high quality code using SQL, SSIS and other tools.
  • Modify and create high quality dashboards and reports using Power BI, Tableau and other tools.


  • Bachelor’s Degree in Computer Science, MIS, or four-year related degree, and/or equivalent work related experience
  • Three years or more experience in Business Intelligence support activities
  • Experience in a large Enterprise Data Warehouse environment
  • Experience using ETL Tools (SSIS preferred)
  • Experience using SQL (SQL Server preferred)
  • Strong oral and written communication skills
  • Strong analytical and problem-solving skills
  • Strong interpersonal and communication skills

About us:
Established in 1998, Ntelicor provides hard to find IT talent and flexible staffing and IT solutions to Fortune 50 and companies of all sizes. We dedicate ourselves to our clients’ unique needs and rapidly and efficiently deploy our specialists and solutions. As our team continues to grow, we look forward to providing our clients and our people with extraordinary value and service for years to come.

This job not for you? Refer your friends! If we hire a candidate you refer, you can earn up to $1,000 per referral. 


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