Analytics Technology Specialist-Sr Analyst

In by

  • Location: Addison, TX
  • Type: Contract
  • Job #9014

Job Type: Contract   
Expectation: Hybrid


  • Directly manage ongoing operational processes, including recurring meetings, project reviews, office hours, and project showcases, and vendor management and business reviews.
  • In partnership with Analytics Product, identify and implement a consistent method for intake, prioritization, project planning, communication, audits, and steering across technology teams
  • Support documentation and enablement including documenting roles, processes, functions, and stakeholders, and standardizing support and enablement for analytics and technology teams across supported tool
  • Build and maintain a SharePoint portal documenting the aforementioned ensuring it is organized and easy to navigate; work with team members to identify and document knowledge gaps and create new content as needed; ensure that all content is accurate, up-to-date, and adheres to our organization’s guidelines and standards; monitor and analyze usage statistics to identify areas of improvement and make recommendations for changes as needed; train and support users on how to effectively use the SharePoint knowledge base.
  • Administer Jira projects and Confluence; manage user permissions and enablement; generate reports in Jira and analyze data to identify trends and areas for improvement; partner with Tech enablement to support teams in utilizing Jira for demand, prioritization and work management
  • Develop and document a tiered communication framework and response plan for technology teams to use to communicate upgrades, outages, and minor platform issues.
  • Support establishing metrics measuring efficiency and scale, such as quantifying tool usage and generating automated reporting to leadership; comparing tool usage against goals
  • Provide consultation and support to users/teams on effective project management practices in Jira

What are we looking for?

  • A passion for teaching individuals and teams how to increase their productivity and operational excellence through the effective utilization of technological tools and resources
  • Exceptional organizational skills
  • Strong analytical and problem-solving skills
  • Continuous learner, bringing new insights and updated tools/methods for the team to demonstrate
  • Collaborative and organized teammates, who build positive relationships and trust

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • Bachelor’s degree
  • One (1) year experience in agile project management
  • Three (3) years experience with Atlassian tools (Jira and Confluence). You should be very comfortable with JQL, building boards, and the bulk edit tool. Jira project automation experience is a plus. You should be familiar with Confluence macros.
  • One year experience as a Jira project administrator, including configuration/customization of a team project; managing sprints and releases; user management; JQL and reporting; configuring workflows
  • SharePoint experience including: Experience designing and developing SharePoint sites, pages, and web parts; Knowledge of SharePoint permissions and security; Ability to troubleshoot and resolve issues related to SharePoint

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • Professional experience in a large-scale enterprise environment
  • BA/BS Bachelor’s Degree in a technical or STEM field

Work Requirements: 
Due to client requirements, applicants must be willing and able to work on a W2 basis. For our W2 consultants, we offer a great benefits package that includes medical/dental/vision benefits, 401(k) with company matching, and life insurance.

About us:
Established in 1998, Ntelicor provides hard to find IT talent and flexible staffing and IT solutions to Fortune 50 and companies of all sizes. We dedicate ourselves to our clients’ unique needs and rapidly and efficiently deploy our specialists and solutions. As our team continues to grow, we look forward to providing our clients and our people with extraordinary value and service for years to come.

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